1 hour ticket response
We are dedicated to supplying a quick and proper reply to each helpdesk ticket submitted by a client. Our professional customer support engineers will review your question and will think of the most effective option. We offer a 1–hour response time guarantee for all customer support tickets. In fact, our average technical support ticket response time has proven to be twenty minutes.
An Excellent Customer Support Service
Each member of our help desk staff has many years of experience in the Linux cloud website hosting services arena and almost all of them have been with us for at least 5 years. They all are prepared to reply to all your queries in the most proficient manner possible.
An Easy–to–Navigate Help Center
To help you find a quick tip on how you can use a certain feature, we have integrated a really user–friendly Help Center section in the Web Control Panel. You can search through a huge selection of web hosting account administration articles and website management articles, have a glance at our F.A.Q. library or check our how–to video tutorials.