Although the web hosting service offered by the different companies is almost the same, every provider has their own platform with its own modifications and ways to do specific things. In this situation, an information-loaded knowledge base will be amazingly helpful both for persons with little or no prior experience and for technically skilled individuals who will sooner or later find out how particular operations are accomplished, but will waste precious time in the process. The purpose of such a knowledge base is to make the service fast and simple to use, sparing users loads of time and efforts. The end result is more pleased clients, since they can quickly find the information they are seeking, and less work for the customer support staff members, because typically most of the enquiries and issues that customers have are already outlined in the knowledge base. If the articles are written well and encompass more things, you’ll be able to get to know more not only about your own account, but also about the web hosting service in general.

Extensive Online Documentation in Cloud Website Hosting

All Linux cloud website hosting services that we’re offering include an exhaustive knowledge base where you can find all you need to know in regard to your web hosting account. Regardless of whether you’re intending to create a brand-new MySQL database, to redirect a domain using an .htaccess file or to set up an e-mail account on your desktop PC or telephone, you can simply check our help articles and all the information that you need will be there. When you visit a particular section of the Hepsia hosting Control Panel, you can see articles that are dedicated to the functions that can be accessed through it. In case you prefer to check the complete article collection and get familiar with all the features that Hepsia is offering, or simply to read generic info about the hosting service, you can examine the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our utmost to encompass any obstacle that you may encounter, but in case you do not find what you’re seeking, you can always contact us, as our tech support staff is available to you 7 days a week.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve prepared a comprehensive online knowledge base for all our current and future customers, so in case you buy a semi-dedicated server account from us, you will be able to find any information that you need at any moment. We’ve got heaps of educative help articles, which will help you understand better what is going on in your semi-dedicated server account – "What’s PHP?" and "What are file access permissions?" are only 2 instances. Our instructive guides will help you accomplish anything you wish – extract files from an archive, import a database, forward a domain, and so on. Also, we also have troubleshooting guidelines, which will permit you to discover what spurs a certain problem and the possible solutions for it. If you can’t send email messages or your domain returns a 500 Internal Server Error message, for example, you can refer to our knowledge base and resolve the problem immediately. You can access the articles through any section of the Control Panel, as well as through the all-inclusive Help section.