Support Channels

  • 1 hour ticket response time

  • A one hour Ticket Solution Warranty

  • Our technical help and support Department is on–line nonstop to handle all of your current support inquiries. Each ticket you send to us shall be replied to within less than 60 minutes. If your situation requires help from an admin, we will forward the ticket to the technician in charge and will notify you that the case is under control.

  • Top quality support service

  • Qualified Tech Help Service

  • We offer you 24 hours a day technical help and support via a turbo–fast ticket system incorporated into your Control Panel. You’re able to write to us at any time about any of the software applications that come installed in advance on the virtual server, which include the selected OS, the server admin panel and our in–house designed Web Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • Each section of the Web Control Panel that is included completely free with your VPS has an incorporated collection of articles. You can find a bunch of exhaustive how to tutorials and an array of step by step video training materials that display all the fundamental web site supervision responsibilities. You can obtain them by hitting the Help or Video keys in the upper right part of each Control Panel section.